Contact Us

Billing & Shipping Questions – Only inquiries about billing, shipping or order status will be answered with this form. For procedure and general information, use the Procedure Questions Form below.

Procedure Questions- Only questions regarding our products, procedure and method will be answered with this form. Use the Billing & Shipping Support Form form above for questions about order status, shipping or billing.

Note: We are a small company and as such cannot afford the luxury of phone support. We do our utmost best to be quick and thorough with our responses via emails but again remember we are a company of only a few employees working our best for you.

To Order our products online

Please visit our online storefront here.

To Order our products by phone

Please call (800) 768-1156 24 hours per day, seven days per week. Please note this number is only for ordering and not for questions, if you have a question please use the Customer Service Form above.

To Order our products by mail

Download our printable order form, here (PDF format), then mail it to the address on the form.

Frequently asked Questions and Answers

I have emailed you several times with no response. Why?
IMPORTANT: If you want to receive replies to questions, support, etc you must allow our email. If you have a spam blocker it may block our responses and you will end up being frustrated because you will think we have not responded. We ALWAYS respond to an email.

What is the shelf life of your products?
O2xygen Force has a shelf life of 10 years and all our DMSO products will be good up to 3.5 years.

My DMSO cream leaked when I received it. Is it still good to use?
Yes. DMSO has the ability to expand or contract due to temperature changes. This does not affect it’s efficacy.

I chose overnight shipping but I did not receive my package the next day?
We do not offer overnight shipping. We offer Express shipping which can take 1-2 days for delivery depending on the destination. You should also take into consideration that it takes 24-48 hours to process an order. Express shipping also requires a signature. If you do not want signature required please state
this in the comments box upon ordering.